What The Property Can See And Do

Kaleidoscope can be thought of much the same as player tracking systems; It is only as good as a property uses it. Fully realized, K-Scope is a powerful marketing tool.

 

  • Distribute survey and poll questions through K-scope’s survey engine and poll question feature, to learn specific attributes and propensities of players

  • Analyze responses by point and click. Look at your players by countless combinations of ADT (Daily Play), AMT (Monthly Play), card level, gender, age and a host of other demographics – no tech expertise required

  • Craft questions to aid in promotion, event and media planning. Let player responses inform your decisions; not meetings with leadership and management deciding what they think players like

  • Begin immediate service recovery; if a player registers a complaint, an email is automatically distributed by play hierarchy, to property designees

  • Invite specific players to special events. Players respond by automated RSVP. When the event capacity is exceeded, players are notified that they are on a waiting list and will be notified, upon a cancellation, that their reservation is honored

  • Promote brand interaction and loyalty by staging tactics like contests, giveaways, or “special” offers daily that expire in a short time frame and are only for Kaleidoscope users