What The Property Can See And Do
Kaleidoscope can be thought of much the same as player tracking systems; It is only as good as a property uses it. Fully realized, K-Scope is a powerful marketing tool.
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Distribute survey and poll questions through K-scope’s survey engine and poll question feature, to learn specific attributes and propensities of players
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Analyze responses by point and click. Look at your players by countless combinations of ADT (Daily Play), AMT (Monthly Play), card level, gender, age and a host of other demographics – no tech expertise required
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Craft questions to aid in promotion, event and media planning. Let player responses inform your decisions; not meetings with leadership and management deciding what they think players like
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Begin immediate service recovery; if a player registers a complaint, an email is automatically distributed by play hierarchy, to property designees
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Invite specific players to special events. Players respond by automated RSVP. When the event capacity is exceeded, players are notified that they are on a waiting list and will be notified, upon a cancellation, that their reservation is honored
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Promote brand interaction and loyalty by staging tactics like contests, giveaways, or “special” offers daily that expire in a short time frame and are only for Kaleidoscope users